'Not Seen' Report

Reports > Not Seen Report

The 'Not Seen' report is not to be confused with the 'No Show' report;

  • The 'Not Seen' report lists patients who arrived at the practice, but who then left before going in for consultation.
  • The 'No Show' report lists patients who scheduled an appointment, but then did not arrive at the practice.

    When patients are removed from the Waiting Room, you are given the opportunity to flag them as 'not seen'. Flagging patients this way adds them to the Not Seen report.

  1. To view the report, select Reports > Not Seen Report. The Not Seen Report criteria window appears.
  2. Set the criteria for the report;
    • Indicate a time-frame for the report.
    • Indicate whether you want to show all patients not seen, or to show a specific patient.
    • Indicate whether you want to show patients for all practitioners, or to show only patients of a specific practitioner.
  3. Click Print to generate the report.