To Remove Customised Service Text

If customised service text is used, then the appropriate indicator field will not be set, causing the claim to be rejected.

  1. Open Pracsoft
  2. Select Setup > Edit Ancillary Messages. The Edit Ancillary Messages window appears.
  3. Select the Service Text tab.

    • The upper section of this window contains a text box in which you type your customised text items.
    • The lower section of this window displays a list of pre-defined service text examples, approved by Medicare Australia.
  4. To remove an entry, highlight and delete it. In the example below, we removed the text "Multiple Consultation".

  5. Click Save to save the changes.