Resubmitting Medicare Easyclaim Bulk Bill Claims

Resubmit a Medicare Easyclaim transaction.

If you need to resubmit a Medicare Easyclaim transaction, click Resubmit on the Medicare Easyclaim Transaction Details window.

If a transaction needs to be resubmitted because of an exception, do this via the Resolve Exceptions window.

The resubmission of Medicare Easyclaim transactions (except from the Resolve Exceptions window) can be completed by going to Processing > Receipt Bulk Payments > Easyclaim. Select the relevant transaction in the top pane and select relevant transaction in the bottom pane. From there you can either select Receipt to receipt the claim or View to resubmit it.

The original Medicare Easyclaim transaction will be resubmitted and a new visit record will be created with the details from the original claim. You can then re-transmit the Medicare Easyclaim request in the Record Visit window by clicking Claim and following the normal Medicare Easyclaim Bulk Bill process.

Note:
Easyclaim transactions with a status of Receipted Off, No Benefit Payable or Resubmitted can't be resubmitted and the Resubmit button will not appear in the Medicare Easyclaim Transaction Details window.

The status of Easyclaim Transactions is available within Pracsoft via Processing > Receipt Bulk Payments > Easyclaim.

Bulk Bill claims via Easyclaim are handled as single transactions, although displayed as a batch within Pracsoft.

Tip:
To ensure that the previous day's transactions have been finalised by Medicare, wait a full 24 hours from Medicare's COB before requesting reports for Easyclaim.

Any state not participating in Daylight Saving Time should wait an additional hour.