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Appointment Management
After you have set up your appointment book, schedule appointments and send reminders.
Scheduling Appointments
Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
Rescheduling Appointments
Reschedule an appointment to an alternative time.

Appointment Management
After you have set up your appointment book, schedule appointments and send reminders.
- Searching Appointments
  Search for recorded appointments.
- Scheduling Appointments
  Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
  - Standard Appointments
    Schedule an appointment for either a new or existing patient.
  - Fit-in Appointments
    Add fit-in appointments for patients without an appointment who are seeking medical attention.
  - Recurring Appointments
    Schedule recurring appointments for a patient.
  - Rescheduling Appointments
    Reschedule an appointment to an alternative time.
  - Non-Patient Appointments
    Add non-patient appointments to the Appointment Book alongside other types of appointments.
  - Reserved Appointments
    A reserved appointment is a period you can keep spare, for any purpose.
  - Copying Appointments
    You can copy an appointment, and paste the appointment into a different appointment slot or between appointment books.
  - Deleting Appointments
    Delete appointments that are no longer required.
- Recalls in Pracsoft
- Email Appointment Reminders
  You can email patients to remind them of upcoming appointments.
- Telehealth and Pracsoft
  Telehealth is enabled in Pracsoft by default in Pracsoft 3.19 and later.
- Printing Appointments
- Appointment Book Reference
- Managing Appointment Books
  A default Appointment Book is provided with Pracsoft.

Rescheduling Appointments

Reschedule an appointment to an alternative time.

To reschedule an appointment:
Open the Appointment module, either:
- Click Appointment Book
- Select Waiting Room > Appointment Book.
In the Appointment Book, if you have multiple Appointment Books in use, select the Appointment Book you want to use via the associated drop-down list.
Select the practitioner for whom you want to reschedule an appointment, using the associated drop-down list. The image above indicates that the appointment schedule for Dr. A Practitioner is currently selected.
Select the appointment to reschedule.
Cut and add the appointment to memory, ready for you to paste into another appointment slot. Either:
- Select Edit > Cut, or
- Press CTRL+INS.
(Optional) The Delete Appointment window may appear, prompting you for a reason for the appointment deletion.

In Reason for Deletion, enter a reason such as Patient needed to reschedule and click Yes.
Tip:
Press F6 to enter the text Patient Changed Appointment.
This deletion prompt can be disabled in Appointment Book Options.
Locate an available appointment slot, and either:
- Select Edit > Paste or
- Press SHIFT+INS. This pastes the appointment into the new appointment slot.

The appointment is moved to the new timeslot.