Messenger in Pracsoft

Before you begin

Procedure

  1. Click Messenger.
  2. Messenger appears.
    • The upper section of this window displays a summary of messages you have received.
    • The lower section of this window displays the message body of any message highlighted in the upper window.
    • Via the View drop-down list, you can toggle the set of messages to display either your inbox, sent messages, or archived messages.


      		 Starts a new message.


      		Deletes the selected message.


      		Reply to the selected message recipient.


      		Reply to all recipients of the selected message.


      		Forward the selected message.


      		Refresh the list of messages.
  3. To compose a new message, click Message. The New Message window appears.
  4. Click To to specify which recipient(s) you want to send the message to. You can select one or more recipients by ticking the associated check box(es). Recipient groups are displayed in bold text. See also Creating Contact Groups.
  5. Indicate whether you want to associate this message with a specific patient, and save a copy of this message to the Documents tab of their record, via Save to Patient.
  6. Specify a level of urgency for this message via the Urgency drop-down list. The default is 'normal'.
  7. Indicate whether you want to defer the sending of this message until a specified date/time.
  8. Indicate whether the recipient must reply.
  9. Click OK to send your message.

Results