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Patient Management
Manage the patient flow through your practice, search for patient records, create new patient records, add referrals and update patient details.
Waiting Room
The Waiting Room is where you track the movements of patients in your actual Waiting Room at your Practice.
Waiting Room Notes for Patients
Record temporary or permanent notes about patients sitting in your Waiting Room.
Edit a Patient's Waiting Room Notes

Patient Management
Manage the patient flow through your practice, search for patient records, create new patient records, add referrals and update patient details.
- Searching for Patients
  Search for patients using a standard or advanced search, by swiping a patient's Medicare card or by name in the Patient Details window.
- Adding New Patients
  Add new patients to Pracsoft.
- Editing Patient Records
  Edit a patient's demographics, contact details, emergency contacts, and so on.
- Merging Patient Records
  Merge duplicate patient records.
- Referrals
  Attach a referral to a patient record.
- Waiting Room
  The Waiting Room is where you track the movements of patients in your actual Waiting Room at your Practice.
  - Adding Patients to the Waiting Room
  - Checking a Patient's Contact Details
    When a patient arrives, review their contact details, mobile number and opt them into receiving SMS messages if they grant permission.
  - Removing Patients from the Waiting Room
  - Assigning a Waiting Patient to a Different Practitioner
  - Refreshing the Waiting Room
    If you have numerous computers on your network with the Waiting Room open simultaneously, it may take a moment to refresh the data on each computer, during which patients who have been recently added to the Waiting Room may not appear.
  - Print the Waiting Room List
    If required you can print the Waiting Room list.
  - Waiting Room Notes for Patients
    Record temporary or permanent notes about patients sitting in your Waiting Room.
    - Edit a Patient's Waiting Room Notes
  - Waiting Room Columns

Edit a Patient's Waiting Room Notes

In the Waiting Room, locate the patient you want to record temporary notes for.
Double-click on the Notes field for the patient. The Patient Notes window appears.
- Create either a temporary note (once the patient is removed from the Waiting Room, the note is deleted) or a permanent note (by ticking the Edit Permanent Notes check box, after which the temporary note is added to the patient's permanent notes with a date stamp).
- Note: Waiting Room notes can also be entered via the Notes tab of a patient's record, in a similar fashion to recording Appointment Notes for them.