Deleting Appointments

Delete appointments that are no longer required.

You can delete appointments from a single timeslot, multiple timeslots or part of an appointment spanning multiple timeslots.
  1. Open the Appointment module, either:
    • Click Appointment Book
    • Select Waiting Room > Appointment Book.
  2. If you have multiple Appointment Books in use, select the Appointment Book you want to use via the associated drop-down list.
  3. Select the Practitioner for whom you want to delete an appointment, using the associated drop-down list. The image above indicates that the appointment schedule for Dr. A. Practitioner is currently selected.
  4. To delete an appointment in a single timeslot:
    1. Select the appointment slot.
    2. Either:
      • Select Appointment > Delete Single or
      • Press DELETE on your keyboard.
  5. To delete an appointment spanning multiple timeslots:
    1. Select one of the cells in the appointment.
    2. Press SHIFT+DELETE on your keyboard.
  6. To delete part of an appointment spanning multiple timeslots:
    1. Locate the appointment that spans multiple time slots. The example used here is for Anna Andrews' appointment between 10:15 and 11:00 on Saturday.
    2. Click and drag your mouse down the appointment period until you have reached the time slot you want to delete. This may be simply the first time slot in the set, or it could be a time slot within a set as shown in the image below, where we want to delete the period between 10:30 and 10:45, essentially splitting this appointment into two; one appointment at 10:15 and another at 10:45.
    3. Either:
      • Right-click the time slot you want to delete, and select Delete Single, or
      • Press the DELETE key on your keyboard.
  7. (optional) If the patient had intended to attend in relation to a recall recorded in Clinical, and you had flagged this when their appointment was originally scheduled, you are alerted that this flag will be reverted.
  8. You may be prompted to provide a reason for deleting the appointment. In the Reason for Deletionfield, enter a reason and click Yes..
The appointment or part thereof is deleted.