Waiting Room Columns

Data displayed in the columns of the Waiting Room table.


Column	Description
Chart	The patient's chart number, as recorded in the patient's details.
Concession	Any concessions the patient is entitled to, as recorded in the patient's details.
Practitioner	The patient's practitioner for this visit. The patient's 'regular' practitioner is selected automatically. To change their practitioner, double-click this field.
Items to Bill	Add service item numbers here if you know which items the patient will be billed for. Separate items with a comma. When you record the visit, these service items will already be selected in the Record Visit window.
Appointment Time	The patient's appointment time. The appointment time is displayed if the patient had an appointment scheduled in the Appointment Book and you then added them to the Waiting Room via the Appointment Book.
Arrival Time	The time when the patient was added to the Waiting Room, either directly or via the Appointment Book. Green indicates the patient arrived and was added to the Waiting Room on or before their appointment time. Red indicates the patient arrived late and was added to the Waiting Room after the appointment time. Black indicates the patient arrived and was added directly to the Waiting Room, that is, not via the Appointment Book.
	Clinical (Ctrl + M). Opens Clinical, logs you in, and opens the patient you selected in the Waiting Room.
Billing Type	A fee rate to bill with, in advance of recording the visit. Clinical users can also enter this information during a consult via the patient's Progress Notes; the billing type entered there is automatically applied to Pracsoft's Waiting Room.
Notes	A free-text field for adding notes about the visit.
Recalls and Reminders	Indicates that the patient has come to see the practitioner about one or more specific recall reasons. Double-click this field to display a list of the recall/reminder notifications for the selected patient. Tip: Recall is a Clinical term for reminders sent to patients. This functionality is only available to practices that run Clinical in conjunction with Pracsoft.
Type	The appointment type if the patient was scheduled for an appointment. Hover over the Type field to display the details.
Status	The current status of the patient's account.
OPV/OCV/OVV Status	The status of the patient's online verification with Medicare. Note: If Easyclaim is disabled (Global Settings), this column displays `OPV/OVV Status`.