Adding Patients to the Waiting Room

Before you begin

The Waiting Room is where you track the movements of patients in your actual waiting room at your Practice.

Procedure

  1. From the tabs available along the top of the Waiting Room window, indicate which practitioner you want to assign the patient to
    • The default is 'All'.
    • A practitioner's designated tab is represented by their User ID.
    • By selecting a specific practitioner's tab, the patient will be assigned to that practitioner regardless of the patient's default practitioner.
    • If the All tab is selected, the patient will be assigned to their default practitioner.
  2. To add a patient to the Waiting Room, press F3.
  3. Enter the patient's Surname, Medicare Number or Chart Number in the text box at the top of this window. As you type, a list of patients appears in the lower section of this window, generated dynamically. When searching for a patient by Medicare Number, you must enter the full number before the list is populated.
  4. Double-click the patient record to add them to the Waiting Room list. If you want to perform an Online Patient/Veteran Verification check, select the patient and click the OPV/OCV Check button (only available if you are using online claiming).

Results