Batching Bulk Claims for Medicare / Veterans' Affairs

Before you begin

After recording a visit / issuing an account to Bulk Bill or Vet Affairs, you must batch all the claim vouchers before they can be sent to Medicare Australia / Vet Affairs for processing. The following information explains the process of batching claims for both Bulk Bill and Vet Affairs claims.

Procedure

  1. Select Processing > Batch Bulk Claims > Medicare (or Veterans Affairs)
  2. The Batch Bulk Claims window appears.
    • Pracsoft calculates the number of claims required for vouchers that are not already batched.
    • Details of individual claims are shown on the right-hand side of the window.
    • Summary details are on the left-hand side. If there are multiple batches available, you can view them by clicking the forward(right) or backward(left) arrow button, or by pressing the PAGE-UP or PAGE-DOWN keys on your keyboard to scroll through the list.
    • Each batch must have a claim number. Enable auto-claim number generation to ensure you do not accidentally use the same batch number twice (see Global Settings).
    • Any in-hospital vouchers are automatically batched into a separate claim prefixed with #, for example #1234.
    • Check that the vouchers for each batch match up with Pracsoft's details of the vouchers. To display a list of the un-batched vouchers proposed for that claim press ALT+S. If you discover errors in a claim, you must close the Bulk Claim Details and Batching Bulk Claims windows, and edit the voucher before you can proceed with batching.


  3. Click Process to process the batch. You will be prompted to confirm this action. Upon successfully processing a batch, the Batching Bulk Claims window will indicate that the batch has been processed, and the Process button will no longer be available for this batch.
  4. Use the forward(right) or backward(left) buttons to scroll through the remaining batches, and process them as desired.
  5. Once you have completed processing batches, you can either:
    • Click Send to send the batch now, or
    • Click Close to save the processed batches, for sending in bulk at a later time.

Results