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Administration
Set up Pracsoft, manage configuration, user records, back ups and other maintenance.
MedicalDirector Automatic Updates
Connectivity Test
Run a connectivity test before updating Pracsoft.

Administration
Set up Pracsoft, manage configuration, user records, back ups and other maintenance.
- Adding your Licence Details
  After installing Pracsoft , or if you renew your Service-Level Agreement (SLA) with MedicalDirector, you will be required to enter your licence details.
- Practice Configuration for Pracsoft-only Users
- Practitioner and User Records
  Thre are two types of user in Pracsoft: User and Practitioner.
- Password Management
- Settings
- Linking Pracsoft with Clinical
  Link MedicalDirector Pracsoft with Clinical to enable patient demographic updates and immunisation data to be transferred between them.
- MedicalDirector Automatic Updates
  - Configuring Automatic Updates on the Server
    Configure your server computer to detect and download updates to MedicalDirector Software Applications.
  - Using MedicalDirector Automatic Update
  - Connectivity Test
    Run a connectivity test before updating Pracsoft.
    - Firewall Rules for MedicalDirector MedicalDirector Software
- Maintenance Utilities
- Pracsoft System Requirements
  This information applies to Pracsoft 4.3.
- Backup and Restore
- PKI NASH and Location Certificates Expiring 2022
- Service Improvement Program

Connectivity Test

Run a connectivity test before updating Pracsoft.

Before you first run MedicalDirector Automatic Update to update your installation of Pracsoft, or the MDref, it is advisable to conduct a connectivity test, which checks the Notification Server and MedicalDirector Automatic Update Server for connectivity, and if issues are discovered, displays them in the window presented to you. The Connectivity Test can be used thereafter as a troubleshooting tool, if required.

Locate and right-click the MedicalDirector Automatic Update icon in your Windows System Tray. If the MedicalDirector Automatic Update is not active, it is available via Start > All Programs > MedicalDirector Automatic Update > Automatic Update.
Select Connectivity Test from the options presented.
The connectivity test commences, the results of which are displayed as it progresses.
Click Close to exit the test.

If any issues are present, see Firewall Rules for MedicalDirector MedicalDirector Software. Failures encountered during the Connectivity Test are likely to be caused by a block on ICMP or HTTPS connections to update.hcn.com.au, HTTP connections to download.hcn.com, or connections to your server on port 8121.