Adjusting Account Fees

Adjust an account fee if a visit has been over-charged or under-charged.

Before you begin

Adjusting an account fee means adjusting the fee for the entire account, not just a single service item. You might want to adjust an account fee if you have slightly over or under-charged for a visit. However, if you want to add or remove a service item or make a major modification to the account, you must reverse the account and re-record the visit from scratch.
Tip:
Bulk bill vouchers that have not been batched can be still edited from the patient's Visit tab.

Procedure

  1. Locate and open the record of the patient you want to edit.
  2. Click the Accounts tab.
  3. Right-click the required row (account entry) and select Adjust Fee from the menu.
  4. In the Adjust Fee window, enter the new fee, new tax (optional) and the reason for the adjustment.
  5. Click Save > Yes.

Results

The adjustment is recorded.