Reversing Accounts

Reverse one or more of the items in an account.

Before you begin

If the account is fully-paid, reverse its associated receipt before you reverse the account.

About this task

If an account is incorrect, you can reverse it, then create it again.

If you need to undo an account because you believe it will never be paid in full, write it off.

Procedure

To reverse an account:
  1. Locate and open the record of the patient you want to edit.
  2. Select the $Accounts$ tab.
  3. Select the item or items you want to reverse.
  4. Right-click a selected item. In the menu, click Reverse Account > Yes.
  5. In the Enter Reason window, enter the reason why you are reversing the item or items. Click OK.

Results

The selected item or items are reversed.