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Appointment Management
After you have set up your Appointment Book, schedule appointments and send reminders.
Scheduling Appointments
Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
Reserved Appointments
A reserved appointment is a time slot that is kept unbooked for any reason.

Appointment Management
After you have set up your Appointment Book, schedule appointments and send reminders.
- Scheduling Appointments
  Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
  - Standard Appointments
    Schedule an appointment for a new or existing patient.
  - Fit-in Appointments
    Add fit-in appointments for patients without an appointment who are seeking medical attention.
  - Recurring Appointments
    Schedule recurring appointments for a patient.
  - Telehealth Appointments
    Set up a Telehealth appointment for a patient.
  - Non-Patient Appointments
    Add non-patient appointments to the Appointment Book.
  - Reserved Appointments
    A reserved appointment is a time slot that is kept unbooked for any reason.
  - Reschedule Appointments
    Reschedule an appointment to an alternative time slot by drag-and-drop or cut-and-paste.
  - Patient Alerts
    Alerts display important information about a patient.
  - Copy Appointments
    You can copy-and-paste an appointment into a different time slot or between appointment books.
  - Delete Appointments
    Delete appointments that are no longer required.
- Searching Appointments
  Search for recorded appointments.
- Recalls in Pracsoft
  Patient recalls can be associated to appointments.
- Email Appointment Reminders
  Send emails to patients to remind them about appointments.
- Display SMS Message Status in the Appointment Book
  Display the status of SMS messages to patients and their replies in the Appointment Book.
- Printing Appointments
  Print patient appointments.
- Managing Appointment Books
  A default Appointment Book is provided with Pracsoft.
- Appointment Book Reference

Reserved Appointments

A reserved appointment is a time slot that is kept unbooked for any reason.

About this task

If multiple reserved appointments are created, they become individual appointments. They can't be managed as a group of appointments.

Procedure

Open the Appointment module. Either:
- Click Appointment Book.
- Select Waiting Room > Appointment Book.
Either:
- Select Appointment > Add Reserved Appointment.
- Right-click a free time slot and select Add Reserved Appointment.
In the Add Reserved Appointment window, in the From and To fields, select the start and end date for the period of the reserved time slots.
In the Every fields, select how often you want the reserved appointments to recur, for example, every two weeks.
Click Process.
The Appointment List section displays a list of reserved appointments. If possible, reserved appointments are scheduled for the same time slot or the next available time slot as the original reserved appointment.
To delete a specific appointment from the list of reserved appointments, select the appointment from the list and click Delete.

Tip:
You can select only one appointment at a time.
Click Close to confirm your selections and close the window.

Results

The selected appointment slot is reserved.

What to do next

Each day when you open the Appointment Book, you will be given the option to clear any reserved appointments for the day.