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Appointment Management
After you have set up your appointment book, schedule appointments and send reminders.
Scheduling Appointments
Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
Deleting Appointments
Delete appointments that are no longer required.
History of Deleted Appointments
Pracsoft retains a list of deleted appointments.

Appointment Management
After you have set up your appointment book, schedule appointments and send reminders.
- Searching Appointments
  Search for recorded appointments.
- Scheduling Appointments
  Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
  - Standard Appointments
    Schedule an appointment for either a new or existing patient.
  - Fit-in Appointments
    Add fit-in appointments for patients without an appointment who are seeking medical attention.
  - Recurring Appointments
    Schedule recurring appointments for a patient.
  - Rescheduling Appointments
    Reschedule an appointment to an alternative time.
  - Non-Patient Appointments
    Add non-patient appointments to the Appointment Book alongside other types of appointments.
  - Reserved Appointments
    A reserved appointment is a period you can keep spare, for any purpose.
  - Copying Appointments
    You can copy an appointment, and paste the appointment into a different appointment slot or between appointment books.
  - Deleting Appointments
    Delete appointments that are no longer required.
    - Deleting a Recurring Appointment
      Delete all occurrences of a recurring appointment.
    - History of Deleted Appointments
      Pracsoft retains a list of deleted appointments.
    - Delete Appointment Reason
      When deleting an appointment, you can elect to be prompted to record a reason for the deletion.
- Recalls in Pracsoft
- Email Appointment Reminders
  You can email patients to remind them of upcoming appointments.
- Telehealth and Pracsoft
  Telehealth is enabled in Pracsoft by default in Pracsoft 3.19 and later.
- Printing Appointments
- Appointment Book Reference
- Managing Appointment Books
  A default Appointment Book is provided with Pracsoft.

History of Deleted Appointments

Pracsoft retains a list of deleted appointments.

The History of Deleted Appointments is not to be confused with the No Show Report, which lists patients who scheduled an appointment, but then did not arrive at the practice. These patients remain in the Appointment Book, but are flagged as 'No Show'.

The History of Deleted Appointments shows appointments that were manually deleted and where the patient was removed from the Appointment Book.

Open the Appointment module, either:
- Click Appointment Book
- Select Waiting Room > Appointment Book.
If you have multiple Appointment Books in use, select the Appointment Book you want to use via the associated drop-down list.
Select View > Show Delete History.

The Deletions History window is displayed.

The upper section of this window displays the deleted appointments.
The lower section provides tools for filtering the list.