Removing Vouchers from a Claim

Remove a voucher from a batched claim.

About this task

You can remove a voucher from a batch if the batch has not been transmitted to Medicare Australia. Resubmitting a voucher removes it from the claim, thus unbatching it. After it is removed from the batch, a voucher becomes editable and can be retransmitted later.

The steps for removing Medicare and DVA vouchers from a batch are the same.

Procedure

  1. Select Processing > Receipt Bulk Payments > > Medicare.
  2. In the Select Medicare Claims for Receipt window, ensure that the claim from which you want to remove a voucher is in the Claims Selected list. Move claims from side to side by double-clicking them or selecting them and clicking the Left arrow button and Right arrow button buttons.
  3. Click OK.
  4. In the Receipt for Bulk Claims window, select the voucher you want to remove. You can skip this step if you intend to remove all the vouchers.
  5. Click Resubmit. Alternatively, to remove all vouchers from the claim, click Resubmit All.
  6. Check that all required vouchers have been removed from the claim. Click Close.

Results

The vouchers are removed from the claim.