Removing Vouchers from a Claim
Before you begin
Processing > Receipt Bulk Payments > Medicare
You can remove a voucher, provided the batch the voucher belonged to has not already been transmitted to Medicare Australia. Resubmitting a voucher involves removing it from the claim, thus 'unbatching' it. Once removed from a batch a voucher becomes editable, after which it can be retransmitted later.
The following example removes a Medicare voucher, although the same process can be used for DVA vouchers.
Procedure
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Select . The Select Medicare Claims for Receipt window appears.

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Ensure that the claim you want to remove a voucher from is in the Claims Selected list on the left-hand side of this window. Claims can be moved from side to side by either double-clicking them, or selecting them and clicking the

and
arrows. -
Click

The Receipt for Bulk Claims window appears.
- Select the voucher you want to remove. You can skip this step if you intend to remove all the vouchers.
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Click

Alternatively, to remove all vouchers from the claim, click
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Check that all required vouchers have been removed from the claim. Click

