Batching Bulk Claims for Medicare / Veterans Affairs

Batch bulk billing or Veterans Affairs claim vouchers for processing.

Before you begin

After recording a visit or issuing an account to Bulk Bill or Vet Affairs, you must batch all the claim vouchers before they can be sent to Medicare Australia or Veterans Affairs for processing.

Procedure

  1. Select either:
    • Processing > Batch Bulk Claims > Medicare
    • Processing > Batch Bulk Claims > Veterans Affairs
  2. In the Batch Bulk Claims window:
    • Pracsoft calculates the number of claims required for vouchers that are not already batched.
    • The details of individual claims are shown on the right side of the window.
    • Summary details are shown on the left side.
    • Each batch must have a claim number.
      Tip:
      Activate auto-claim number generation to ensure all batch numbers are unique. Set auto-claim number generation in the Global Settings Online Claiming tab.

      Check that the vouchers for each batch match Pracsoft's details of the vouchers. To display a list of the unbatched vouchers proposed for that claim, click Show or press Alt+S. If you discover errors in a claim, close the Bulk Claim Details and Batching Bulk Claims windows and edit the voucher then proceed with batching.

    • In-hospital vouchers are automatically batched into a separate claim prefixed with #, for example #1234.
  3. Click Process. You will be prompted to confirm this action. Upon successfully processing a batch, the Batching Bulk Claims window will indicate that the batch has been processed, and the Process button will no longer be available for this batch.
  4. Use the forward (right) or backward (left) buttons to scroll through the remaining batches, and process them as desired.
  5. Once you have completed processing batches, in the Batching Bulk Claims window, either:

Results

The claim vouchers are sent to Medicare Australia or Veterans Affairs for processing.