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Appointment Management
After you have set up your Appointment Book, schedule appointments and send reminders.
Managing Appointment Books
A default Appointment Book is provided with Pracsoft.
Appointment Status
Coloured text shows the status of a patient's appointment in the Appointment Book.

Appointment Management
After you have set up your Appointment Book, schedule appointments and send reminders.
- Scheduling Appointments
  Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
- Searching Appointments
  Search for recorded appointments.
- Recalls in Pracsoft
  Patient recalls can be associated to appointments.
- Email Appointment Reminders
  Send emails to patients to remind them about appointments.
- Display SMS Message Status in the Appointment Book
  Display the status of SMS messages to patients and their replies in the Appointment Book.
- Printing Appointments
  Print patient appointments.
- Managing Appointment Books
  A default Appointment Book is provided with Pracsoft.
  - Adding Practitioners to the Appointment Book
    The Appointments module has its own built-in list of practitioners, which is separate to the list of Practitioners within your Pracsoft database.
  - Appointment Details
    View the details of an appointment.
  - Appointment Permissions
    Configure appointment permissions for each user.
  - Appointment Sessions Types
    Use appointment session types to build session plans showing times when appointments can be scheduled for each practitioner.
  - Appointment Status
    Coloured text shows the status of a patient's appointment in the Appointment Book.
  - Appointment Types
    Appointment types define some of the details for patient appointments at your practice.
  - Add Appointment Books
    Create a new Appointment Book.
  - Activate or Inactivate an Appointment Book
    Activate or inactivate an Appointment Book.
  - Apply Updated Options to Appointments
    After changing Appointment Book options, apply those changes to existing appointments.
- Appointment Book Reference

Appointment Status

Coloured text shows the status of a patient's appointment in the Appointment Book.

In the Appointment Book, the patient's name can be displayed in different coloured text to indicate the status of their appointment. For example, the name of a patient currently in consultation can be displayed in red text, or another in the Waiting Room can be displayed in blue.

Example Waiting Room showing patient names in different coloured text

To indicate the status of a patient's appointment in the Appointment Book, either:

Right-click the appointment and select the status from the options in the menu.
Click the appointment and type the shortcut key combination.


Status	Text Colour	Keyboard Shortcut	Meaning
Booked	Black	`Ctrl+K`	The appointment is scheduled but the patient has not arrived.
Waiting	Blue	`Ctrl+W`	The patient has arrived and is in the Waiting Room.
No-show	Orange		The patient did not arrive in time for their appointment.
In Consultation	Red	`Ctrl+I`	The patient is in consultation. This status is most frequently assigned by the practitioner. If they also have Clinical on their computer, assigning the `In Consultation` status automatically opens the patient record in Clinical.
Gone	Grey	`Ctrl+G`	The patient's consultation has ended.