On the New Server

Transfer your backed-up data to a new server and configure it.

Before you begin

You must back up your MedicalDirector Pracsoft data from the old server. For more information, see On the Old Server.

About this task

Install the MedicalDirector Pracsoft application and transfer your data to the new server.

Procedure

To configure a new server:
  1. Install MedicalDirector Pracsoft application:
    1. Install the software using the latest full version release disc or ISO.
    2. Apply any application updates to match the current version installed on the workstations:
    3. Apply MDref updates to match the workstation's current MDref version.
      Note:
      If the installed version is no longer available for download via MedicalDirector Automatic Update or from the MedicalDirector website, you will need to manually update the server and workstations to the current version.
  2. Restore the HCN Data:
    1. Copy the backup from the external media to the local machine.
    2. Open HCN Maintenance.
    3. Select Maintenance Tasks > Common.
    4. Run the restore iconRestore utility.
  3. For sites, restore manually as follows:
    1. Open MedicalDirector Maintenance.
    2. Select Maintenance Tasks > Common.
    3. Open the backup iconBackup utility.
      Open Backup utility
    4. Press the Ellipse icon ellipse menu next to Database Name.
    5. From the list, choose the database that requires SQL Logins to be repaired or reported on.
      Note:
      To repair HCN_CONTENT database, in the Database field, type HCN_CONTENT.
    6. Click Options.
    7. In the Options panel, select the Logins tab.
      Login panel
    8. Click Report.
      • If there are any SQL login's to repair, the Repair button will become active and the message text will display that X invalid logins were found and require attention. Click the repair button to fix the logins.
      • To fix the logins, click Repair.
      • If any errors are experienced during the reporting of invalid logins, contact MedicalDirector Customer Service.
    9. Repeat the process for all databases that require their SQL Logins to be checked.
  4. Reset the ManageEzy paths:
    1. Open HCN Maintenance and select Maintenance Tasks.
    2. Run the configuration iconConfiguration utility.
    3. In the Configuration list, select MD Live Data and click Update.
    4. When prompting, click the Use UNC Path button.
  5. To restore the MedicalDirector Pracsoft HIC.PSI, copy the hic.psi file from the external media to the following location:
    • For 32 Bit OS - C:\Program Files\Common Files\PKI
    • For 64 Bit OS - C:\Program Files x86\Common Files\PKI
  6. Configure Schedule Document Import (SDI):
    1. Open HCN Maintenance.
    2. Select Database Tasks > MedicalDirector Clinical.
    3. Run the manage communication iconManage Communications utility.
    4. Set the Import Database to HCN Live Data.
    5. Set up Data Transfer tab, ensure the following options are selected for SDI and Manual:
      • MD Messages
      • MDX
      • MD Directory
      Tip:
      You may require to setup more configurations in the future, after you have installed your pathology software.
  7. Open the MedicalDirector Pracsoft application, register MD Exchange:
    1. Select Tools > MD Exchange > Register for MD Exchange.
    2. To complete the registration, follow the prompts.
  8. Configure MedicalDirector Pracsoft for Online Claiming:
    1. Open the MedicalDirector Pracsoft application.
      If you are experienced with any error related to online claiming, click OK to the prompt.
    2. Select Setup > Workstation Settings > Online Claiming tab.
    3. In the Store location field, click the Ellipse iconEllipse icon and browse to the location of the hic.psi on the New Server.
    4. Click Save and close the MedicalDirector Pracsoft application.
    5. Reopen the MedicalDirector Pracsoft application.
      Tip:
      It can now open without errors. However, if any errors persist, contact MedicalDirector Customer Service on 1300 300 161.

Results

A new server is successfully configured.

What to do next

After configuring your new server, configure the workstations. For more information about configuring workstations, see On the Workstations.