Step 4 - Transmitting Claims

Transmit prepared claims to Medicare Online Australia.

Before you begin

An Internet connection is required for transmitting claims.

It is not necessary to transmit claims immediately after they are prepared but it is recommended so that in Step 1 - Selecting Claims you can accurately distinguish between sent and unsent claims.

Procedure

  1. Click Transmit to transmit the claims. In the Transmit Claims window:
    • Claims prepared but not transmitted should have a tick in the Selected column. If you do not want to transmit a claim at this time, unset Selected.
    • Click Clear All to unset all of the claims.
    • Click Cancel to close this window without transmitting any claims. You can transmit the prepared claims at a later time without preparing them again.
  2. To transmit the selected claims, click Transmit. A message is displayed saying whether the transmission succeeded or failed. This message is also logged in hiconline.log.

Results

The bulk claim is transmitted to Medicare Australia Online.

What to do next

Optionally, proceed to Step 5 - Requesting Medicare Australia Online Reports to request processing reports (for resolving exceptions) or payment reports from Medicare.