Step 5 - Requesting Medicare Australia Online Reports

You can send a request to Medicare to return processing and payment reports, which help you to resolve exceptions. Click Request to request claim reports from Medicare Australia Online Claiming.

• Any claims that have exceptions will have reports printed and must be resolved before the claim can be receipted.
• Payment reports are printed for the relevant claims and any claims that have been paid by Medicare Australia Online Claiming are automatically receipted off in your Pracsoft accounts.
• All Report output can also be found in the View Payment/Processing.
• Payment reports will not be requested at this stage for claims that have not had their exceptions resolved.