Creating an Entity User Account in Pracsoft

  1. Log into Pracsoft as a Level 9 user.
  2. Select Admin > User List > . The User List window appears.
  3. Click Add. The User Details widow appears.
    • Enter up to 4 characters into the User ID text box.
      • The User ID (usually the user's initials) is utilised throughout MedicalDirector Pracsoft to identify users and Practitioners.
      • Each User ID must be unique. As this is an 'entity' account for your Practice, a suggested ID could be 'Prac'.
      • The User ID (also referred to as an Initial Code) cannot be changed if transactions have been recorded on behalf of it.
    • Via the User Type drop-down menu select 'Practitioner', as this account will be used for billing patients.
    • Enter a name into the User Name text box. Remember, this is for your Practice to bill, so it is recommended you use a name that's appropriate. In our example, we have called this user 'Prac'.
    • Via the Security Level drop-down menu, select '1 - Basic Access'. See more about security levels here.
    • Via the Summary Data View drop-down, select 'None Allowed'.
    • Leave the Recall Attendance Prompt deselected.


  4. Click Save > to confirm your selections. The Set-up Password window appears. Enter and confirm a password for this user.
  5. Click Save to confirm your password choice.
  6. The Practitioner Details Set-up prompt appears. You will need to configure some practitioner settings for the entity account, so click



  7. The Practitioner Details window appears. Ensure the following settings are in place:
    • The Location field represents your practice.
    • The LSPN field is left blank.
    • The Provider > No field is left blank.
    • The Payee Provider No field is left blank. An entity account does not need to have a Provider Number recorded against its record because it cannot conduct online claiming.
    • The Validate check box is not ticked.
    • The AHPRA No field is left blank.
    • The HPI-I No field is left blank.
    • The Practitioner Type field reads 'Medical Practitioner'.
    • The Referral Required check box is not ticked.
    • The Practitioner Status field reads 'Employee'.
    • The Practice Group field reads '0'. Note that typically this is left as '0' unless your practice uses Practice Groups. For more information, see Practitioner Details.
    • The Medicare Plus field reads 'None'.
    • The Apply VAP Incentive check box is not ticked.

  8. Click Save to save the practitioner settings for your Entity account.

    If you use MedicalDirector Clinical in conjunction with Pracsoft, you must now locate the new user account in Clinical and flag it as 'inactive. Follow the instructions in Step 2, below.

    You can now bill patients using this account.