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Appointment Management
After you have set up your Appointment Book, schedule appointments and send reminders.
Scheduling Appointments
Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
Fit-in Appointments
Add fit-in appointments for patients without an appointment who are seeking medical attention.

Appointment Management
After you have set up your Appointment Book, schedule appointments and send reminders.
- Scheduling Appointments
  Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
  - Standard Appointments
    Schedule an appointment for a new or existing patient.
  - Fit-in Appointments
    Add fit-in appointments for patients without an appointment who are seeking medical attention.
  - Recurring Appointments
    Schedule recurring appointments for a patient.
  - Telehealth Appointments
    Set up a Telehealth appointment for a patient.
  - Non-Patient Appointments
    Add non-patient appointments to the Appointment Book.
  - Reserved Appointments
    A reserved appointment is a time slot that is kept unbooked for any reason.
  - Reschedule Appointments
    Reschedule an appointment to an alternative time slot by drag-and-drop or cut-and-paste.
  - Patient Alerts
    Alerts display important information about a patient.
  - Copy Appointments
    You can copy-and-paste an appointment into a different time slot or between appointment books.
  - Delete Appointments
    Delete appointments that are no longer required.
- Searching Appointments
  Search for recorded appointments.
- Recalls in Pracsoft
  Patient recalls can be associated to appointments.
- Email Appointment Reminders
  Send emails to patients to remind them about appointments.
- Display SMS Message Status in the Appointment Book
  Display the status of SMS messages to patients and their replies in the Appointment Book.
- Printing Appointments
  Print patient appointments.
- Managing Appointment Books
  A default Appointment Book is provided with Pracsoft.
- Appointment Book Reference

Fit-in Appointments

Add fit-in appointments for patients without an appointment who are seeking medical attention.

About this task

A fit-in appointment is scheduled between two standard, booked appointment slots. It can be required if, for example:

A patient arrives unannounced and needs urgent attention.
A patient scheduled an appointment online that conflicted with an appointment simultaneously scheduled by staff at the practice.

Fit-in appointments are scheduled one minute after the selected standard appointment.

Procedure

Open the Appointment module, either:
- Click Appointment Book.
- Select Waiting Room > Appointment Book.
If you have multiple Appointment Books in use, select the Appointment Book you want to use via the associated drop-down list.
Select the practitioner for whom you want to delete an appointment from the list of practitioners.
Select the time slot before the time when you want to schedule the fit-in appointment.
- Select Appointment > Add Fit Appointment.
- Press Ctrl+A.

Results

A new appointment is scheduled for the patient one minute after the start of the selected standard appointment slot.

What to do next

Continue to create the appointment as if it were a standard appointment.