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Appointment Management
After you have set up your Appointment Book, schedule appointments and send reminders.
Scheduling Appointments
Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
Reschedule Appointments
Reschedule an appointment to an alternative time slot by drag-and-drop or cut-and-paste.

Appointment Management
After you have set up your Appointment Book, schedule appointments and send reminders.
- Scheduling Appointments
  Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
  - Standard Appointments
    Schedule an appointment for a new or existing patient.
  - Fit-in Appointments
    Add fit-in appointments for patients without an appointment who are seeking medical attention.
  - Recurring Appointments
    Schedule recurring appointments for a patient.
  - Telehealth Appointments
    Set up a Telehealth appointment for a patient.
  - Non-Patient Appointments
    Add non-patient appointments to the Appointment Book.
  - Reserved Appointments
    A reserved appointment is a time slot that is kept unbooked for any reason.
  - Reschedule Appointments
    Reschedule an appointment to an alternative time slot by drag-and-drop or cut-and-paste.
  - Patient Alerts
    Alerts display important information about a patient.
  - Copy Appointments
    You can copy-and-paste an appointment into a different time slot or between appointment books.
  - Delete Appointments
    Delete appointments that are no longer required.
- Searching Appointments
  Search for recorded appointments.
- Recalls in Pracsoft
  Patient recalls can be associated to appointments.
- Email Appointment Reminders
  Send emails to patients to remind them about appointments.
- Display SMS Message Status in the Appointment Book
  Display the status of SMS messages to patients and their replies in the Appointment Book.
- Printing Appointments
  Print patient appointments.
- Managing Appointment Books
  A default Appointment Book is provided with Pracsoft.
- Appointment Book Reference

Reschedule Appointments

Reschedule an appointment to an alternative time slot by drag-and-drop or cut-and-paste.

Procedure

Open the Appointment module. Either:
- Click Appointment Book.
- Select Waiting Room > Appointment Book.
If you have multiple Appointment Books in use, select the Appointment Book you want to use via the associated drop-down list.
Select the practitioner for whom you want to delete an appointment from the list of practitioners.
If the appointment is a Telehealth appointment, delete its Telehealth Consult component.
If you want to reschedule a specific practitioner's appointment, select them from the menu at the top of the Appointment Book.
- 1. Click the appointment and hold the mouse pointer down.
  2. Move the mouse to drag the appointment to the new time slot.
  3. Release the mouse pointer to drop the appointment into the new time slot.
- 1. Click the appointment to reschedule.
  2. Either:
    1. Select Edit > Cut, or
    2. Press Ctrl+Ins.
  3. (Optional) If set in Appointment Book Options, the Delete Appointment window appears. In Reason for Deletion, enter the reason why you are deleting the appointment.
    Tip:
    Optionally, press F5 to enter the text Patient Cancelled Appointment, or press F6 to enter the text Patient Changed Appointment.
  4. Locate an available time slot. Either:
    - Select Edit > Paste or
    - Press Shift+Ins. This pastes the appointment into the new time slot.
If the appointment is a Telehealth appointment, set up its Telehealth Appointments component again.

Results

The appointment is rescheduled to the new time slot.