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Administration
Set up Pracsoft, manage configuration, user records, back ups and other maintenance.
Maintenance Utilities
Database Tasks
Messenger - Emergency Access
Obtaining Emergency Access

Administration
Set up Pracsoft, manage configuration, user records, back ups and other maintenance.
- MedicalDirector Automatic Updates
- Upgrading MedicalDirector Pracsoft
- Upgrading MedicalDirector Pracsoft
- Adding your Licence Details
  After installing Pracsoft , or if you renew your Service-Level Agreement (SLA) with MedicalDirector, you will be required to enter your licence details.
- Practice Configuration for Pracsoft-only Users
- Practitioner and User Records
  Thre are two types of user in Pracsoft: User and Practitioner.
- Password Management
- Settings
- Linking Pracsoft with Clinical
  Link MedicalDirector Pracsoft with Clinical to enable patient demographic updates and immunisation data to be transferred between them.
- Maintenance Utilities
  - Database Tasks
    - Data Integrity Check
    - Database Properties
      You can access information about the Pracsoft Server computer and the databases that reside on it.
    - Database Utility
      Use the Database Utility to perform a variety of database administrative tasks.
    - HealthLink
    - HealthLink Log Files
    - Importing and Exporting
    - Licence Details
    - Merged Patients
    - Messenger - Emergency Access
    - General Options (Messenger)
    - Preferences (Messenger)
    - Patient Reviver
    - Patients Manager
    - Settings Manager
    - Clinical Database Tasks
    - Care Plan List Editor
    - Content Update Utility
    - Device List
    - Inactive/Active Patient Wizard
    - Link File Processor
    - Mail Merge Utility
    - Managing Communications
    - My Health Record Assisted Registration for Child Patients
    - Pregnancy Re-starter
    - Release Document Locks
  - Maintenance Tasks
- Pracsoft System Requirements
  This information applies to Pracsoft 4.3.
- Backup and Restore
- PKI NASH and Location Certificates Expiring
  PKI certificates are required by many businesses for maintaining access to digital health tools including electronic prescribing and My Health Record.
- Service Improvement Program
- Easyclaim and Online Claiming Error Codes for Pracsoft
- Moving Data to a New Server
  Move your MedicalDirector Pracsoft data to a new server and configure the workstations.

Obtaining Emergency Access

Before you begin

Procedure

Ensure you have been granted emergency access.
Open Messenger. For more information, see Messenger in Pracsoft.
Within Messenger, select File > Login. The Log On to Messenger prompt appears.
- Select the user you want to log on as, and tick the Emergency Access check box.
Click

You will be prompted to enter your own password.
- The Messenger window will now indicate you are in Read-Only mode.

Results