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Finance
Manage accounts, fees, claiming, billing and banking in Pracsoft.
Online Claiming
Send Bulk Bill claims to Medicare Australia Online or Department of Veterans' Affairs (DVA) claims.
Nursing Home Claim Workaround for Pracsoft

Finance
Manage accounts, fees, claiming, billing and banking in Pracsoft.
- Recording Visits
- Online Claiming
  Send Bulk Bill claims to Medicare Australia Online or Department of Veterans' Affairs (DVA) claims.
  - About the Online Claiming Process
  - Batching Bulk Claims for Medicare / Vet Affairs
  - Sending Bulk Claims to Medicare / Vet Affairs
  - Cancelling Claims and Deleting All Visits
  - Deleting Claims (Same-Day Delete)
    Real-time patient claims sent to Medicare Australia can be deleted on the same day that they were sent.
  - DVA Online Claiming Workarounds
  - Medicare Easyclaim
    Process Medicare patient claims and Medicare Bulk Billing using Pracsoft.
  - EFTPOS (HICAPS) for Pracsoft
  - Exception Reason Codes - DVA
  - Exception Reason Codes - Medicare
  - Immunisation Claims
  - Integrated EFTPOS - About and Usage
  - Manually Receipting Bulk Payments
  - Nursing Home Claim Workaround for Pracsoft
  - Manual Online Patient Verification (OPV)
    Online Patient Verification is a process whereby, before processing a claim with Online Claiming, the patient can be checked for eligibility to receive Medicare benefits.
  - Online Veteran Verification (OVV)
  - Patient Claims History
  - Printing Claim Details
  - Resetting a Claim's Status
    Reset the status of multiple claims' simultaneously and view the claim audit logs.
  - Resolving Claim Exceptions
    After sending bulk claims to Medicare Online and requesting the associated processing reports,Medicare may return a processing report that contains exceptions.
  - Sending 'Store and Forward' Claims
  - Tips for Sending Patient Claims
    The Practice has the choice of sending the Patient claims immediately or storing them up for later transmission.
  - Medicare Australia and Post Office Boxes in Pracsoft
  - Medicare Card Swiper
  - Integrating Healthcare Identifiers into Electronic Practice Records
- Accounts and Receipts
- Banking
  Short videos about Pracsoft banking and end of financial year reporting.
- Fees
  Pracsoft provides you with a Standard Fee list of over 100 commonly used items.
- Institutional Payers

Nursing Home Claim Workaround for Pracsoft

When Nursing Home - Residential Care Facility (RCF) claims are being prepared, the Online Claiming component supplied by Medicare Australia generates errors during the claim preparation step. Use the following information as a workaround.

Follow this procedure for Nursing Home (Residential Care Facility - RCF) claims only until the issue can be resolved by Medicare Australia Online. The standard claim preparation process works correctly for all other types of claims that contain valid information.

On the Record Visit window, when you select 'Vet Affairs' from the Invoice To list, an extra set of tabs appears, for Authorisation, Clinical and Location information.
Example Vet affairs & visiting

Example Vet affairs & visiting

The Location tab allows you to specify the location at which the service was provided. The Treated At field includes the following options: Rooms; Hospital; Visiting; Residential Care Facility, and Community Health Centre. For Nursing Home claims, the 'Residential Care Facility' option would typically be selected when recording visits for Nursing Homes (RCF's).

However, due to problems with preparing RCF claims, the use of 'Visiting' is required for RCF vouchers whilst Medicare Australia resolve the issue.

In addition to this, the Nursing Home (RCF) Facility ID and Name must be recorded:

When recording Service Items, click Ellipsis within the Text column.
The Set Service Text window appears. Enter the Nursing Home Facility ID and Name.