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Finance
Manage accounts, fees, claiming, billing and banking in Pracsoft.
Online Claiming
Send Bulk Bill claims to Medicare Australia Online or Department of Veterans' Affairs (DVA) claims.
Manual Online Patient Verification (OPV)
Online Patient Verification is a process whereby, before processing a claim with Online Claiming, the patient can be checked for eligibility to receive Medicare benefits.

Finance
Manage accounts, fees, claiming, billing and banking in Pracsoft.
- Recording Visits
- Online Claiming
  Send Bulk Bill claims to Medicare Australia Online or Department of Veterans' Affairs (DVA) claims.
  - About the Online Claiming Process
  - Batching Bulk Claims for Medicare / Vet Affairs
  - Sending Bulk Claims to Medicare / Vet Affairs
  - Cancelling Claims and Deleting All Visits
  - Deleting Claims (Same-Day Delete)
    Real-time patient claims sent to Medicare Australia can be deleted on the same day that they were sent.
  - DVA Online Claiming Workarounds
  - Medicare Easyclaim
    Process Medicare patient claims and Medicare Bulk Billing using Pracsoft.
  - EFTPOS (HICAPS) for Pracsoft
  - Exception Reason Codes - DVA
  - Exception Reason Codes - Medicare
  - Immunisation Claims
  - Integrated EFTPOS - About and Usage
  - Manually Receipting Bulk Payments
  - Nursing Home Claim Workaround for Pracsoft
  - Manual Online Patient Verification (OPV)
    Online Patient Verification is a process whereby, before processing a claim with Online Claiming, the patient can be checked for eligibility to receive Medicare benefits.
  - Online Veteran Verification (OVV)
  - Patient Claims History
  - Printing Claim Details
  - Resetting a Claim's Status
    Reset the status of multiple claims' simultaneously and view the claim audit logs.
  - Resolving Claim Exceptions
    After sending bulk claims to Medicare Online and requesting the associated processing reports,Medicare may return a processing report that contains exceptions.
  - Sending 'Store and Forward' Claims
  - Tips for Sending Patient Claims
    The Practice has the choice of sending the Patient claims immediately or storing them up for later transmission.
  - Medicare Australia and Post Office Boxes in Pracsoft
  - Medicare Card Swiper
  - Integrating Healthcare Identifiers into Electronic Practice Records
- Accounts and Receipts
- Banking
  Short videos about Pracsoft banking and end of financial year reporting.
- Fees
  Pracsoft provides you with a Standard Fee list of over 100 commonly used items.
- Institutional Payers

Manual Online Patient Verification (OPV)

Online Patient Verification is a process whereby, before processing a claim with Online Claiming, the patient can be checked for eligibility to receive Medicare benefits.

Before you begin

The patient's Medicare Card and patient details are sent to Medicare Australia via Online Claiming and a eligibility response is returned immediately. The check is valid only for the day it is submitted.

There are a few ways in which you can perform an OPV check:

Manually, via the Waiting Room
Automatically either when recording a visit or adding a patient to the Waiting Room. To perform the OPV check automatically you must first enable the setting in Online Claiming settings.
Automatically when adding a patient to the Waiting Room. To perform the OPV check automatically you must first enable the setting in Online Claiming settings.

Note:

All methods require an active internet connection.

About this task

This method presumes a patient has been added to the Waiting Room, and that you have enabled online claiming.

Procedure

To Perform a Manual OPV Check:

Locate and right-click the patient entry in the Waiting Room.
Select OPV Check from the menu that appears. The patient's Medicare Card and patient details are sent to Medicare Australia.
One of the following possible responses is returned immediately;
- Details Validated
- OPV Check Failed
- Medicare Card or Patient Details require updating

Results