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Patient Management
Manage the patient flow through your practice, search for patient records, create new patient records, add referrals and update patient details.
Waiting Room
The Waiting Room is where you track the movements of patients in your actual Waiting Room at your Practice.
Checking a Patient's Contact Details
When a patient arrives, review their contact details, mobile number and opt them into receiving SMS messages if they grant permission.

Patient Management
Manage the patient flow through your practice, search for patient records, create new patient records, add referrals and update patient details.
- Searching for Patients
  Search for patients using a standard or advanced search, by swiping a patient's Medicare card or by name in the Patient Details window.
- Adding New Patients
  Add new patients to Pracsoft.
- Editing Patient Records
  Edit a patient's demographics, contact details, emergency contacts, and so on.
- Merging Patient Records
  Merge duplicate patient records.
- Referrals
  Attach a referral to a patient record.
- Waiting Room
  The Waiting Room is where you track the movements of patients in your actual Waiting Room at your Practice.
  - Adding Patients to the Waiting Room
  - Checking a Patient's Contact Details
    When a patient arrives, review their contact details, mobile number and opt them into receiving SMS messages if they grant permission.
  - Removing Patients from the Waiting Room
  - Assigning a Waiting Patient to a Different Practitioner
  - Refreshing the Waiting Room
    If you have numerous computers on your network with the Waiting Room open simultaneously, it may take a moment to refresh the data on each computer, during which patients who have been recently added to the Waiting Room may not appear.
  - Print the Waiting Room List
    If required you can print the Waiting Room list.
  - Waiting Room Notes for Patients
    Record temporary or permanent notes about patients sitting in your Waiting Room.
  - Waiting Room Columns

Checking a Patient's Contact Details

When a patient arrives, review their contact details, mobile number and opt them into receiving SMS messages if they grant permission.

Procedure

To review a patient's contact details when they arrive for their appointment:

In the Waiting Room, right-click the patient and select Send to Patient.
In the Patient Contact Details window, review the patient's contact details.
To opt the patient into receiving SMS messages from your practice:
1. In the Phone (mobile) field, enter a mobile phone number.
2. Set Send SMS.
Click OK.

Results

If the patient opted in to SMS, they should receive the next SMS messages sent from your practice.