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Finance
Manage accounts, fees, claiming, billing and banking in Pracsoft.
Online Claiming
Send Bulk Bill claims to Medicare Australia Online or Department of Veterans' Affairs (DVA) claims.
Medicare Easyclaim
Process Medicare patient claims and Medicare Bulk Billing using Pracsoft.
Easyclaim and Online Claiming with Pracsoft
Sending Claims to Medicare Australia
Explains end-to-end procedures for sending claims to Medicare Australia online.
Step 2: Preparing Claim Data for Transmission

Finance
Manage accounts, fees, claiming, billing and banking in Pracsoft.
- Recording Visits
- Online Claiming
  Send Bulk Bill claims to Medicare Australia Online or Department of Veterans' Affairs (DVA) claims.
  - About the Online Claiming Process
  - Batching Bulk Claims for Medicare / Vet Affairs
  - Sending Bulk Claims to Medicare / Vet Affairs
  - Cancelling Claims and Deleting All Visits
  - Deleting Claims (Same-Day Delete)
    Real-time patient claims sent to Medicare Australia can be deleted on the same day that they were sent.
  - DVA Online Claiming Workarounds
  - Medicare Easyclaim
    Process Medicare patient claims and Medicare Bulk Billing using Pracsoft.
    - How Medicare EasyClaim Works
      A summary of the Medicare EasyClaim process in different scenarios.
    - Easyclaim and Online Claiming with Pracsoft
      - Before You Begin
      - Overview of the Online Claiming Process
      - Activate Online Claiming in Pracsoft
      - Setting up Practitioners to use Online Claiming
      - Batching Bulk Claims Using HIC Online
      - Facility IDs
        If you offer bulk billing for services provided at a hospital, Medicare requires you record a Facility ID for each hospital you visit.
      - Sending Claims to Medicare Australia
        Explains end-to-end procedures for sending claims to Medicare Australia online.
        Step 1: Selecting Claims
        Step 2: Preparing Claim Data for Transmission
        Step 3: Print Claim Reports
        You can print claim reports which provide a summary of each claim, the total number of vouchers, total amount claimed, and so on.
        Step 4: Transmitting Claims
        Step 5: Requesting Online Claiming Reports
      - Editing a Voucher
        Errors in a voucher must be fixed before you can send a batched claim.
      - Resolving Exceptions
      - Displaying the Status of Claims
      - Online Patient Verification (OPV)
        OPV is a system that allows you to check that the patient's Medicare information recorded in Pracsoft matches that as registered with Medicare Australia.
      - Troubleshooting
      - Ancillary Information
      - Exception Reason Codes
    - Medicare Easyclaim Transaction Status
      Describes the various Medicare Easyclaim Transaction states, and how to deal with them, where applicable.
    - Enabling Medicare Easyclaim with EFTPOS
    - Enabling Medicare Easyclaim with TYRO
    - Claiming with Medicare Easyclaim
  - EFTPOS (HICAPS) for Pracsoft
  - Exception Reason Codes - DVA
  - Exception Reason Codes - Medicare
  - Immunisation Claims
  - Integrated EFTPOS - About and Usage
  - Manually Receipting Bulk Payments
  - Nursing Home Claim Workaround for Pracsoft
  - Manual Online Patient Verification (OPV)
    Online Patient Verification is a process whereby, before processing a claim with Online Claiming, the patient can be checked for eligibility to receive Medicare benefits.
  - Online Veteran Verification (OVV)
  - Patient Claims History
  - Printing Claim Details
  - Resetting a Claim's Status
    Reset the status of multiple claims' simultaneously and view the claim audit logs.
  - Resolving Claim Exceptions
    After sending bulk claims to Medicare Online and requesting the associated processing reports,Medicare may return a processing report that contains exceptions.
  - Sending 'Store and Forward' Claims
  - Tips for Sending Patient Claims
    The Practice has the choice of sending the Patient claims immediately or storing them up for later transmission.
  - Medicare Australia and Post Office Boxes in Pracsoft
  - Medicare Card Swiper
  - Integrating Healthcare Identifiers into Electronic Practice Records
- Accounts and Receipts
- Banking
  Short videos about Pracsoft banking and end of financial year reporting.
- Fees
  Pracsoft provides you with a Standard Fee list of over 100 commonly used items.
- Institutional Payers

Step 2: Preparing Claim Data for Transmission

Correcting Failed Vouchers

To prepare claims for sending, click Prepare. You are prompted to confirm the claim preparation.

If you are preparing claims for a practitioner who uses an individual token, they must insert the Individual Token or iKey and type in the passphrase for each practitioner and each claim, when prompted.

Any successfully prepared claim(s) can be sent to Medicare Australia now, and will appear in Tab 4 - Transmit Claims.
To correct the failed vouchers, click Edit.
Select the claim to edit and click OK. The claim and reason for failure will appear in the following window.
Read the preparation detail. This explains which voucher has errors and why. In the example above, a voucher for Julie Andrews is missing a required 'RSN Code'. This can be corrected by editing the voucher in this window.
Some vouchers may fail processing because information relating to the patient or practitioner is missing or invalid. In the case where patient or practitioner details require updating, you must exit the Online Claiming window to correct the details before preparing the batch again.
Select the voucher with the error.
Click Edit and choose Yes to the prompt to ensure all items remain on the same voucher.
Fix the voucher details (by adding the RSN Code, in the case above).
To update the voucher, click Voucher. Repeat for all vouchers with errors.
- Repeat the above for all failed claims until all remaining claims prepare successfully.
- Once all claims have been corrected, repeat the process by attempting to prepare and transmit the claims.
Press Next Step to proceed to Step 3 - Print Claim Reports.

You are redirected to the Print Claim Reports tab.