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Appointment Management
After you have set up your Appointment Book, schedule appointments and send reminders.
Scheduling Appointments
Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
Delete Appointments
Delete appointments that are no longer required.
Deleting Recurring Appointments
Delete all occurrences of a recurring appointment.

Appointment Management
After you have set up your Appointment Book, schedule appointments and send reminders.
- Scheduling Appointments
  Use Pracsoft to book future appointments and record services provided without an appointment, for example, fit-in appointments for walk-in patients.
  - Standard Appointments
    Schedule an appointment for a new or existing patient.
  - Fit-in Appointments
    Add fit-in appointments for patients without an appointment who are seeking medical attention.
  - Recurring Appointments
    Schedule recurring appointments for a patient.
  - Telehealth Appointments
    Set up a Telehealth appointment for a patient.
  - Non-Patient Appointments
    Add non-patient appointments to the Appointment Book.
  - Reserved Appointments
    A reserved appointment is a time slot that is kept unbooked for any reason.
  - Reschedule Appointments
    Reschedule an appointment to an alternative time slot by drag-and-drop or cut-and-paste.
  - Patient Alerts
    Alerts display important information about a patient.
  - Copy Appointments
    You can copy-and-paste an appointment into a different time slot or between appointment books.
  - Delete Appointments
    Delete appointments that are no longer required.
    - Deleting Recurring Appointments
      Delete all occurrences of a recurring appointment.
    - History of Deleted Appointments
      Pracsoft retains a list of deleted appointments.
    - Delete Appointment Reason
      You can elect to be prompted to record a reason for deleting appointments.
- Searching Appointments
  Search for recorded appointments.
- Recalls in Pracsoft
  Patient recalls can be associated to appointments.
- Email Appointment Reminders
  Send emails to patients to remind them about appointments.
- Display SMS Message Status in the Appointment Book
  Display the status of SMS messages to patients and their replies in the Appointment Book.
- Printing Appointments
  Print patient appointments.
- Managing Appointment Books
  A default Appointment Book is provided with Pracsoft.
- Appointment Book Reference

Deleting Recurring Appointments

Delete all occurrences of a recurring appointment.

Procedure

Open the Appointment module, either:
- Click Appointment Book.
- Select Waiting Room > Appointment Book.
Locate and select an instance of the recurring appointment in the Appointment Book.
If you have multiple Appointment Books in use, select the Appointment Book you want to use via the associated drop-down list.
If the appointment is a Telehealth appointment, delete its Telehealth Consult component.
Either:
- Select Appointment > Find Appointment.
- Press F2.
In the Find Appointment window, enter your search criteria to find all occurrences of a recurring, reserved appointment slot.
Click Search to find all appointments that match your criteria. The example above displays all the Reserved appointments.
In the Search Results list, select all the appointments you want to delete.
- To select a sequence of results, click the first result, hold down the Shift key, and then click the last result.
- To select multiple results that are not in sequence, hold down the Ctrl key and click each result.
Enter a reason why you are deleting the results.
Click Delete.
(Optional) If the patient intended to attend in relation to a recall recorded in Clinical, and you flagged this when their appointment was originally scheduled, Pracsoft displays a message that the recall or reminder will be reverted. Click OK.

Tip:
The recall is associated with the first appointment in the series, so this prompt is displayed only if you try to delete the first appointment.

Results

The recurring appointments are deleted.