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Finance
Manage accounts, fees, claiming, billing and banking in Pracsoft.
Online Claiming
Send Bulk Bill claims to Medicare Australia Online or Department of Veterans' Affairs (DVA) claims.
Medicare Easyclaim
Process Medicare patient claims and Medicare Bulk Billing using Pracsoft.
Easyclaim and Online Claiming with Pracsoft
Ancillary Information

Finance
Manage accounts, fees, claiming, billing and banking in Pracsoft.
- Recording Visits
- Online Claiming
  Send Bulk Bill claims to Medicare Australia Online or Department of Veterans' Affairs (DVA) claims.
  - About the Online Claiming Process
  - Batching Bulk Claims for Medicare / Vet Affairs
  - Sending Bulk Claims to Medicare / Vet Affairs
  - Cancelling Claims and Deleting All Visits
  - Deleting Claims (Same-Day Delete)
    Real-time patient claims sent to Medicare Australia can be deleted on the same day that they were sent.
  - DVA Online Claiming Workarounds
  - Medicare Easyclaim
    Process Medicare patient claims and Medicare Bulk Billing using Pracsoft.
    - How Medicare EasyClaim Works
      A summary of the Medicare EasyClaim process in different scenarios.
    - Easyclaim and Online Claiming with Pracsoft
      - Before You Begin
      - Overview of the Online Claiming Process
      - Activate Online Claiming in Pracsoft
      - Setting up Practitioners to use Online Claiming
      - Batching Bulk Claims Using HIC Online
      - Facility IDs
        If you offer bulk billing for services provided at a hospital, Medicare requires you record a Facility ID for each hospital you visit.
      - Sending Claims to Medicare Australia
        Explains end-to-end procedures for sending claims to Medicare Australia online.
      - Editing a Voucher
        Errors in a voucher must be fixed before you can send a batched claim.
      - Resolving Exceptions
      - Displaying the Status of Claims
      - Online Patient Verification (OPV)
        OPV is a system that allows you to check that the patient's Medicare information recorded in Pracsoft matches that as registered with Medicare Australia.
      - Troubleshooting
      - Ancillary Information
      - Exception Reason Codes
    - Medicare Easyclaim Transaction Status
      Describes the various Medicare Easyclaim Transaction states, and how to deal with them, where applicable.
    - Enabling Medicare Easyclaim with EFTPOS
    - Enabling Medicare Easyclaim with TYRO
    - Claiming with Medicare Easyclaim
  - EFTPOS (HICAPS) for Pracsoft
  - Exception Reason Codes - DVA
  - Exception Reason Codes - Medicare
  - Immunisation Claims
  - Integrated EFTPOS - About and Usage
  - Manually Receipting Bulk Payments
  - Nursing Home Claim Workaround for Pracsoft
  - Manual Online Patient Verification (OPV)
    Online Patient Verification is a process whereby, before processing a claim with Online Claiming, the patient can be checked for eligibility to receive Medicare benefits.
  - Online Veteran Verification (OVV)
  - Patient Claims History
  - Printing Claim Details
  - Resetting a Claim's Status
    Reset the status of multiple claims' simultaneously and view the claim audit logs.
  - Resolving Claim Exceptions
    After sending bulk claims to Medicare Online and requesting the associated processing reports,Medicare may return a processing report that contains exceptions.
  - Sending 'Store and Forward' Claims
  - Tips for Sending Patient Claims
    The Practice has the choice of sending the Patient claims immediately or storing them up for later transmission.
  - Medicare Australia and Post Office Boxes in Pracsoft
  - Medicare Card Swiper
  - Integrating Healthcare Identifiers into Electronic Practice Records
- Accounts and Receipts
- Banking
  Short videos about Pracsoft banking and end of financial year reporting.
- Fees
  Pracsoft provides you with a Standard Fee list of over 100 commonly used items.
- Institutional Payers

Ancillary Information

OCV check: Medicare obtains information via a live connection with Centrelink. If Medicare does not receive data from the Centrelink server, Medicare will use the data stored on its system. So, if for example there is no concession card registered with Medicare, the client will receive a message that the patient has been verified, but no Medicare concession entitlement.

OPV check: When performing an OPV check, Pracsoft sends requests to Medicare for:

Medicare card number.
Patient's first name (first 5 characters only).
Medicare reference number.
If any of these are different, a check of the patient's DOB is performed. If the patient's details are updated after the OPV check and the patient has another patient as their payer, ensure that the payer's details are updated also, otherwise refunds will fail, usually with a no benefit payable.
Billing excisions: Excisions are usually billed at 100% for the first item, 75% for the second item and 50% for the third and any subsequent items. When these are billed through the Tyro terminal, they will all be returned as 100%. It appears that Medicare are changing the amounts to 100% for all items received, but when the reports are returned, they show exceptions for the correct amount. Due to this, it is advisable that sites do not send these via Easyclaim, but retain them for later lodgement, transmitting them via online claiming.