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Finance
Manage accounts, fees, claiming, billing and banking in Pracsoft.
Online Claiming
Send Bulk Bill claims to Medicare Australia Online or Department of Veterans' Affairs (DVA) claims.
Medicare Easyclaim
Process Medicare patient claims and Medicare Bulk Billing using Pracsoft.
Easyclaim and Online Claiming with Pracsoft
Sending Claims to Medicare Australia
Explains end-to-end procedures for sending claims to Medicare Australia online.
Step 1: Selecting Claims

Finance
Manage accounts, fees, claiming, billing and banking in Pracsoft.
- Recording Visits
- Online Claiming
  Send Bulk Bill claims to Medicare Australia Online or Department of Veterans' Affairs (DVA) claims.
  - About the Online Claiming Process
  - Batching Bulk Claims for Medicare / Vet Affairs
  - Sending Bulk Claims to Medicare / Vet Affairs
  - Cancelling Claims and Deleting All Visits
  - Deleting Claims (Same-Day Delete)
    Real-time patient claims sent to Medicare Australia can be deleted on the same day that they were sent.
  - DVA Online Claiming Workarounds
  - Medicare Easyclaim
    Process Medicare patient claims and Medicare Bulk Billing using Pracsoft.
    - How Medicare EasyClaim Works
      A summary of the Medicare EasyClaim process in different scenarios.
    - Easyclaim and Online Claiming with Pracsoft
      - Before You Begin
      - Overview of the Online Claiming Process
      - Activate Online Claiming in Pracsoft
      - Setting up Practitioners to use Online Claiming
      - Batching Bulk Claims Using HIC Online
      - Facility IDs
        If you offer bulk billing for services provided at a hospital, Medicare requires you record a Facility ID for each hospital you visit.
      - Sending Claims to Medicare Australia
        Explains end-to-end procedures for sending claims to Medicare Australia online.
        Step 1: Selecting Claims
        Step 2: Preparing Claim Data for Transmission
        Step 3: Print Claim Reports
        You can print claim reports which provide a summary of each claim, the total number of vouchers, total amount claimed, and so on.
        Step 4: Transmitting Claims
        Step 5: Requesting Online Claiming Reports
      - Editing a Voucher
        Errors in a voucher must be fixed before you can send a batched claim.
      - Resolving Exceptions
      - Displaying the Status of Claims
      - Online Patient Verification (OPV)
        OPV is a system that allows you to check that the patient's Medicare information recorded in Pracsoft matches that as registered with Medicare Australia.
      - Troubleshooting
      - Ancillary Information
      - Exception Reason Codes
    - Medicare Easyclaim Transaction Status
      Describes the various Medicare Easyclaim Transaction states, and how to deal with them, where applicable.
    - Enabling Medicare Easyclaim with EFTPOS
    - Enabling Medicare Easyclaim with TYRO
    - Claiming with Medicare Easyclaim
  - Exception Reason Codes - DVA
  - Exception Reason Codes - Medicare
  - Immunisation Claims
  - Integrated EFTPOS - About and Usage
  - Manually Receipting Bulk Payments
  - Nursing Home Claim Workaround for Pracsoft
  - Manual Online Patient Verification (OPV)
    Online Patient Verification is a process whereby, before processing a claim with Online Claiming, the patient can be checked for eligibility to receive Medicare benefits.
  - Online Veteran Verification (OVV)
  - Patient Claims History
  - Printing Claim Details
  - Resetting a Claim's Status
    Reset the status of multiple claims' simultaneously and view the claim audit logs.
  - Resolving Claim Exceptions
    After sending bulk claims to Medicare Online and requesting the associated processing reports,Medicare may return a processing report that contains exceptions.
  - Sending 'Store and Forward' Claims
  - Tips for Sending Patient Claims
    The Practice has the choice of sending the Patient claims immediately or storing them up for later transmission.
  - Medicare Australia and Post Office Boxes in Pracsoft
  - Medicare Card Swiper
  - Integrating Healthcare Identifiers into Electronic Practice Records
    Make Healthcare Identifiers available for Secure Message Delivery and for use in the personally controlled electronic health (eHealth) record.
- Accounts and Receipts
- Banking
  Short videos about Pracsoft banking and end of financial year reporting.
- Fees
  Pracsoft provides you with a Standard Fee list of over 100 commonly used items.
- Institutional Payers

Step 1: Selecting Claims

Before you begin

Procedure

Open the Online Claiming window:
- From the Batch Bulk Claims menu, click Send to open the Online Claiming window, or
- From the Pracsoft Waiting room, select Processing > Online Claiming.
  
  Note:
  This window will only display claims for practitioners flagged as using Online Claiming or active within Pracsoft.
- Left-hand side: Claims that have been batched but not prepared or sent.
- Right-hand side: Claims that have been prepared or transmitted.
- Claims can be moved to the right or left of this screen by highlighting the claim and clicking the centre arrows or simply double-clicking the claim.
After you have selected the claims, click Next Step

Results

You are redirected to the Prepare Claim Data tab.

What to do next

For the advance options of the Select Claim tab, select the claim, and right-click:

Print the Claim Details: - a report is generated of all voucher details within the selected claim.
Reset Bulk Claim Status: - if the claim has been transmitted to Medicare, the claim status may need to be reset. This can only be done by a 'Level 9' user, and the password generated by MedicalDirector Customer Service. The password is generated on the Claim No. and the date the claim was transmitted to Medicare. This information is included in the reset bulk claim status window.